Support Assists

FrontPage Server Extensions
The Web servers have Microsoft FrontPage Server extensions installed. These enable you to create and maintain your web site using Microsoft FrontPage or Microsoft Visual InterDev. Microsoft provides direct support for FrontPage users.

Statistics Server
This function keeps track of who is visiting your site, what they viewed, who referred them and much more.
Features include:
Who's On

Usage
URL Usage
Browsers
Referrers
Origins
Watches

This statistics program provides you with all the information you need to make good decisions about how your site is being used and how you can make it better.

SSL Secure Server
Secure Socket Layer allows users to collect data such as credit card information in a secure environment. Information submitted via a secure form is sent to the server in an encrypted mode.

Mail Forwarding
Once your domain name is active worldwide, you can receive all e-mail addressed to your domain such as webmaster@yourname.com, sales@yourname.com, etc. By default, all e-mail addressed to your domain will forward to your real e-mail address provided by your local Internet provider. For convenience, specific mail forwarding options are available if you need specific addresses to be forwarded to different addresses on the Internet. For example, e-mail addressed to webmaster@yourname.com could forward to an account at AOL, but sales@yourname.com could forward to a Prodigy account. Also, address can be forwarded to multiple accounts. 

POP3 Accounts
In addition to mail forwarding, users have the option to retrieve e-mail directly from POP3 mailboxes on the mail server using your email program. Each of our plans offers a specified number of configurable POP accounts. POPs can be assigned unique IDs and passwords to ensure privacy. You can also purchase additional POPs if needed.

Auto-responders
Auto-responders reply to incoming e-mail automatically. An auto-responder could be used to send a standard text file to persons addressing, say, info@yourname.com. If you've ever received a response to an e-mail which suggests that the recipient is away from the office, you may have received such an automated response.

Data Transfer
In general, any outward bound traffic from a web site, with the exception of e-mail, is considered to be data transfer. For example, each time a web page, image, midi file, QuickTime video, etc. is loaded, data transfer is generated. Each of our plans includes a generous amount of free data transfer which should be more than enough for most sites. In fact 99% of our customers operate within their free data transfer allowance. Additional data transfer beyond the threshold will incur a small charge.

Disk Storage Space
Disk storage space refers to the amount of server disk storage specifically allocated to your account. This space is used to store your html files, graphics, audio clips, POP mail messages and other files that make up your web site. Each of our plans includes a specified allotment of disk storage space, but additional space can be purchased for any account in 5MB blocks at a cost of $1/MB per month.

Domain Name Registration
We offer virtual domain Web hosting accounts which means you can have your own Web address or "domain name" (e.g.: www.yourname.com). We can handle U.S. domain name registration or transfers on your behalf. (i.e.: .com, .net, .org, etc.).  The InterNIC charges $70.00 to register a domain name which covers the first two years. They currently bill at a rate of $35.00 per year thereafter. You can also have additional domain names point to your account for a small additional charge.

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